Board of Directors

Director of Recreation
Keswick Hall
and Golf Club
Paul Shockley started his career working at a city Parks and Recreation Department in Leesburg, VA after graduating from George Mason University, he spent six years at Kiawah Island Golf Resort as an activities coordinator, beach services manager and the recreation program manager. Paul oversaw the resort's holiday and special events, teen and family programs, Kamp Kiawah, beach services, arts and crafts, fitness programs, as well as the Kiawah Island Golf Resort Triathlon and Kiawah Island Golf Resort Marathon. In May 2016 Paul accepted the Director of Recreation position at Keswick Hall and Golf Club. Paul oversees all aspects of the Recreation department including: the Tennis & Aquatic Centre, Fox Den Art Studio, Camp Keswick, holiday and special events, corporate events, bike rentals, archery and paddleboarding. Paul has been involved with RCRA since 2010 and has served on the board of directors since 2014.
Committee Involvement:
> Board Chair – Conference Planning Committee
> Board Chair – Vendor’s Committee
> Student Scholarship Committee
Slippery Rock University
Slippery Rock, PA
Bruce Boliver has taught at Slippery Rock University for the past 38 years. He is currently the
chair of a new department: Hospitality, Event Management & Tourism. He coordinates the
Resort, Recreation & Hospitality Management academic program as well as the department’s
internship program. Bruce is also in charge of the Chinese international non-degree certificate
program. He has supervised over 1500 intern students during his tenure at SRU.
Bruce has served in several other administrative positions at SRU: chairperson of the PREE
department for 15 years, associate athletic director for 6 ½ years, intramural director for 9
years, and assistant football coach for 14 years.
Bruce retired from college basketball officiating after working NCAA games for 24 years. He still
officiates at the high school level. He served on the Grove City YMCA board of directors for 18
years, and has served on the RCRA board of directors for the past 10 years, including 8 years as
the meeting/event planner for the association. Bruce has been a member of RCRA since 1984.
Committee Involvement:
> Board Chair – Conference Site Selection Committee
> Board Chair – Meeting Planner
> Board Member – Conference Planning Committee
> Board Member – Educator’s Committee
Resort Activities Manager
Marriott Vacations
Club International
Margo has worked for Marriott Vacation Club for the past 9 years. Her current role is in the
corporate office in Orlando as part of the Resort Experience team. She is responsible for the
recreation programs at Marriott's 54 resorts worldwide. Prior to this she held positions with MVC
in South Lake Tahoe, California at Marriott’s Timber Lodge and Grand Residence Club as
Director of Recreation, and in Breckenridge, Colorado at Marriott’s Mountain Valley Lodge as
Activities Manager. Her degree is in Recreation and Tourism with an emphasis in Therapeutic
Recreation and a minor in Adventure Travel and Tourism Development from Winona State
University. Relevant experiences include: recruiting interns, developing recreation programs
strategies and ideas, leading teams, planning events and engaging guests.
Committee Involvement:
> Board Chair – Social Committee
> Board Member – Conference Program Committee
> Board Member – Ways and Means Committee
Recreation Events Manager
Ocean Reef Club
Garrett Horrell earned his Bachelors of Science degree in Resort, Recreation, & Hospitality Management from Slippery Rock University in 2014. While completing his degree, Garrett completed his practicum and internship at Omni Amelia Island Plantation in the Social & Group Recreation Department. Upon completion, Garrett became the Activities Supervisor at Grande Villas Resort in Orlando, FL, a Diamond Resort. In March 2015, Garrett returned to Omni Amelia Island Plantation as the Assistant Manager of Social & Group Recreation. Recently, Garrett became the Recreation Events Manager at Ocean Reef Club in Key Largo, FL. Garrett lives a healthy and active lifestyle and is currently training for a Triathlon and a few half Marathons this upcoming year. In his spare time, he enjoys being outside with his Golden Retriever & Chocolate Lab, Callaway & Beau.
Committee Involvement:
> Board Chair – Ways and Means Committee
> Board Member – Membership Committee & Social Committee
Group Recreation
Sales & Special
Events Manager
Omni Amelia Island Plantation Resort
Marilou Welling has developed her career at the Omni Amelia Island Plantation Resort over the last six years since her graduation from Slippery Rock University where she received her Bachelor of Science degree in Resort Recreation Management & Tourism. She has worn many hats in her time with the company including Segway Tour Guide, Social Recreation Manager, F&B Outlet Supervisor, Banquet Captain, Recreation Coordinator, and her most recent: Group Recreation Sales & Special Events Manager. Marilou enjoys planning, teaching, and producing recreation team building events and specializes in handling anything for resort clients that they might consider "out of the norm." In her free time, Marilou loves the outdoors, going on unique adventures, and continuing to learn new things every day. This is Marilou's first term serving on the RCRA board and she could not be more enthusiastic to grow her membership with the association that inspired her to continue pursuing her recreation profession over the last decade.
M.S. Student
North Carolina
State University
Kyle Smith is a M.S. student in the Parks, Recreation and Tourism Management Department at North Carolina State University. He is a past resort, campground and recreational vehicle industry professional excited about continuing his education in pursuit of teaching recreation at a collegiate level. In conjunction with school, Kyle works with Recreation Resources Service, a technical assistance program for parks and recreation agencies in North Carolina, as their Graduate Extension Assistant. He currently serves RCRA as the Awards Committee and Approved Internship Site Committee Chair, and had been involved with the organization since 2012. He is a proud alumni of Appalachian State University and is excited to be back in North Carolina!
Committee Involvement:
> Board Chair – Approved Internship Sites
> Board Chair – Award’s Committee
Assistant Professor and Assistant Department Chair
Grand Valley State University
Scott Rood is an Assistant Professor and Assistant Department Chair in Grand Valley State University’s Hospitality & Tourism Management program. He has taught introductory, commercial recreation, hospitality and tourism marketing, food and beverage management, capstone, and applied research courses. He worked as General Manager, Operating Partner and Area Manager in the commercial recreation industry. Scott has owned and managed various café locations. He has experience in the regulatory side of the industry having served on the State of Michigan’s Carnival and Amusement Safety Board; and experience with destination marketing organizations, as former Vice-President of the Grand Haven Visitor’s Bureau. He is a former council member for the City of Norton Shores, MI and former president of RCRA.
Committee Involvement:
> Board Chair – Educator’s Committee
> Board Member – Conference Program Committee (Research Symposium)
> Board Member – Journal of Tourism Insights
> Board Member – Assist with Treasurer & Quick Books
> Board Member – Post conference survey, Absentee ballots, editing documents
General Manager
Grand Harbor Resort
& Waterpark
A 1992 graduate of Western Illinois University where he received a Bachelor of Science degree in Recreation,Park and Tourism Administration, along with a minor in Biology/Chemistry. Over 25 years of experience in Resort Management across the United States, from private HOA/POA’s to a Ski Resort in North Carolina, the Doral Golf Resort and Spa in Miami and for the last 10 years as General Manager of the Grand Harbor Resort and Waterpark in Dubuque, IA. In addition to Resort Recreation experience I also spent two years in Major League Baseball working for the Florida Marlins in the In-Game entertainment department as the pyrotechnics engineer (aka the fireworks guy). I had the honor and privilege of serving in the United States Army and a veteran of Dessert Storm. My membership with the Resort and Commercial Recreation Association has reached the 25 year mark this year and throughout that tenure I have served on its Board of Directors for 15 years as President, Treasurer and Board Member.
Committee Involvement:
> Board Chair – Membership
> Board Member – Conference Site Selection Committee
Eastern Washington University
Dr. Matthew Chase is a professor of Recreation and Tourism Management at Eastern Washington University. He also serves as co-chair for the Department of Physical Education, Health, and Recreation. Dr. Chase has been working in the field of higher education for over 28 years. He began his career as a university outdoor programmer and was eventually promoted to the position of Dean of Students. In 2000, he left student affairs and began a second career in academics. Prior to his employment in higher education, Dr. Chase worked for the National Park Service as a Mountaineering Ranger. During the winter season he was employed as a professional ski patrolman. Dr. Chase also served in the United Sates Air Force as a Pararescueman.  Over the years, Dr. Chase has pursued activities such as high altitude mountaineering, backcountry skiing, and whitewater kayaking. Today, in his late-50s, Dr. Chase is still active in the outdoors and continues to coach and mentor young people who are interested in becoming outdoor leaders. Dr. Chase speaks regularly to audiences around the region and country on topics such as leadership and community development, generational differences, change management, balance in our personal and professional lives, and a whole host of topics related to outdoor leadership, risk management, and safety.


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Resort and Commercial Recreation Association

31 Ocean Reef Drive, C101-114

Key Largo, FL 33037


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